Complete Office Solution's Myth Busters on I.T. Service
Ever wonder about one of these questions? I know I have.
Myth #1 Our computers don't need regular maintenance... they just run!
Computer equipment, like anything else with moving parts, collect dust and debris that need regular maintenance to run well. Those who neglect having their systems serviced usually end up having to replace failed hardware or reload systems that eventually become too unstable, constantly crash, or perform improperly. With proper maintenance, your computer systems will last longer and run better, avoiding costly emergencies and lost of productivity.
Myth #2 Our network is just "slow" and there isn't really anything that anyone can do about it.
This is one of the great scapegoats of computer troubleshooting. Another example along the same lines would be "Just reboot it. It's normal to have to reboot your computer all the time." If there is a problem, there is obviously a source to the problem and an accompanying solution. True professionals don't offer excuses and true businesspeople don't accept them.
Myth #3 The advanced technology solutions that would really impact our business are out of our price range
Many would be surprised to discover the powerful solutions that are packaged into software that they already own! Other solutions that may appear to be too costly at first may quickly become more attractive when a cost-benefit analysis is performed against the solution with your specific business model. Another interesting development is the emergence of Linux, a free (and very popular) operating system which can give you the opportunity to test or even deploy many popular technology solutions without even having to purchase any software or licenses.
Myth #4 Upgrading computer hardware and software is just too expensive to be worth the cost.
While it doesn't always pay to be on the bleeding edge of technology, it can also be a costly mistake to get too far behind. Many major network problems can be solved or simply avoided by not letting software and hardware become out-of-date. For example, software incompatibility issues with new printers, palm pilots, or other devices are much less likely to occur if you are running the latest version of Windows. New technologies that can address your business's growing needs usually depend on the latest versions of software and compatible current hardware specifications. By keeping your systems up-to-date, maintenance and troubleshooting costs of your computers are greatly reduced and technology opportunities are opened to your business.
Myth #5 Nobody in their right mind would spend "x" amount of dollars on computer services!
Some businesses maintain meager technology budgets while others seem to spend vigorously. Those that maintain a generous technology budget and invest it wisely continue to improve their bottom line and outpace their competitors. Meanwhile, those that have been burned in the past by technology usually look at the "insane" spending and simply dismiss it with the thought that "if we were doing as well as they were, we would be able to afford those luxuries as well."
Experienced technology professionals can help you determine whether a solution is "too expensive" or whether it will be an investment that will pay for itself many times over. There is no substitute for performing a proper Cost-Benefit Analysis of each business project to help determine which solutions will boost your business.